For the people running Canadian healthcare
Leadership that holds up under acuity,
scrutiny, and scarcity
We coach the people running paramedicine, public health, hospitals, long-term care, hospice, home and community care, seniors' and independent living. The work is confidential, field-tested, and built for the actual conditions, staffing shortages, regulatory load, chronic overwhelm, union dynamics, and cross-continuum complexity.
Primary sectors we serve · Paramedicine · Public health · Hospitals · LTC · Home & Community Care · Hospice · Seniors & Independent Living
Start here · Decision tool for fit · About 2 minutes
Not sure which of these you need? Find out in two minutes.
Answer a few short questions and get a clear read on the challenge, the level it actually sits at, and the form of support most likely to move it.
Who's reading this
For yourself, or for someone else
Roughly a third of conversations start with someone sourcing on behalf of a leader, a team, or a peer. All of these doorways are welcome.
You're the leader
Chief, Health Commissioner, CNO, MOH, Medical Director, VP or Administrator, looking for a confidential thinking partner.
You're the team leader
You own a clinical, operational or administrative leadership team and want it to perform as one.
You're on the team
You see what isn't being said in your exec team and want a serious, healthcare-literate intervention.
You're a CEO or board sponsor
You're investing in a leader, a team, or a capability lift across the system, and want measurable proof.
You're HR / People & Culture / OD
You're scoping coaching or leadership development for someone else and need a partner fluent in healthcare.
You're a peer
You see someone carrying too much. Point them somewhere serious, discreet, and field-tested.
The Method
Two motivations.
One conversation
Real change in healthcare runs on both engines: what a leader, team, or service is trying to leave behind, and what they're moving toward for patients, staff, and the system. The two-minute fit finder asks both, then points you to the depth of work that fits.
Away from
- Burnout dressed up as resilience.
- Clinical, admin standoff.
- Reactive crisis leadership.
- Retreats that don't survive Monday.
Toward
- Leaders who stay, and stay well.
- A team that decides once.
- Alignment across services.
- Behaviour change you can measure.
Sectors we serve
Built for the people healthcare leans on hardest
We work across the care continuum, wherever clinical, operational and administrative leaders have to act as one under acuity, scrutiny and scarcity. Engagements are confidential. References are available on request under NDA.
Paramedicine & EMS
Chiefs, deputy chiefs, supervisors, ECCs, community paramedicine.
Public health
MOHs, associate MOHs, public health units, population & preventive health.
Hospitals
Acute, regional and academic, CNOs, VPs, medical directors, program leads.
Long-term care
Administrators, ALCs, medical directors across single sites and chains.
Home & community care
Home care, community support services, integrated care at home.
Hospice & palliative
Hospice leadership, palliative programs, bereavement & spiritual care.
Seniors' & independent living
Retirement, assisted and independent living operators and clinical leaders.
Primary & community health
FHTs, community health centres, Indigenous health, allied health teams.
Don't see your service named? If patients, residents or populations are on the receiving end of your leadership, we likely fit. Start with a confidential conversation.
The coach behind the work
Sandeep Aujla, MA, PCC
ICF Professional Certified Coach. Founder & CEO of Multilevel Leadership Consulting Inc. Former Director of Corporate Learning, Leadership & Change at St. Joseph's Health Centre Toronto, and former CHRO for a large Canadian municipality and a pan-Canadian charity. She's sat in the chair before she coached from it.
500+
Healthcare leaders coached
25+
Leadership teams coached
MA
Organizational Psychology
Former CHRO
Municipality & charity
10,000+
Leaders trained internationally
Credentials and experience from senior healthcare and public-sector leadership roles.
In their words
What changes for the healthcare leaders we work with
Names and organizations withheld by request, healthcare leadership work is confidential. Attributed quotes available on request under NDA.
Sandeep is an extraordinary coach and leadership advisor. She has created powerful, elegant tools and frameworks to help leaders and their teams make breakthroughs in their performance. She is in the top 1% of the top 1% of coaches in terms of her ability to help clients focus on what matters most, gain new awareness and insights, and choose the best path forward.
Even after 6 months of completing our engagement with Sandeep, the team is still benefiting from the outcomes of our work with her. She has made a phenomenal difference in how our leadership team works, and I constantly see leaders referencing learnings from our work with Sandeep. The investment of money, time, and energy has been truly worth it.
Sandeep has facilitated over 20 workshops for our hospital over the last ten years. She remains our highest-rated and most requested facilitator. It is a pleasure to work with her and recommend her.
Sandeep facilitated a two-part retreat for our senior leadership team to deepen our understanding of our individual and collective strengths, build a more cohesive team, strengthen interpersonal connections, and prepare us for a major transformation ahead. She has an uncanny ability to make everyone feel seen, heard, and valued.
Sandeep is a dynamic speaker. She was a keynote speaker at our annual leadership day, which marked the launch of our strategic plan, and our leaders from across Senior Services appreciated and enjoyed her talk. I especially appreciated her connecting the learnings from our strategic plan to something more human that in one way or another we all could appreciate at a personal level.
When I first became a Director, the organization kindly offered me a leadership coach, and I went through their 12-week program. But what Sandeep offered in our very first session was way greater and deeper than the entire time spent in previous coaching programs.
Who you'd actually be working with
Hi, I'm Sandeep.
A real person on the other side of this work
Sandeep Aujla, MA, PCC · ICF Professional Certified Coach · Former Director, Corporate Learning, Leadership & Change, St. Joseph's Health Centre Toronto · Former Director, HR & CHRO, a large Canadian municipality and a pan-Canadian charity
I'm Sandeep Aujla, Managing Director and Lead Coach at Multilevel Leadership Consulting. I started this practice because the healthcare leaders I most admired were quietly running out of road, carrying acuity, audits, and the weight their teams shoulder, with nowhere safe to put any of it down.
I've sat in the chair. I led corporate learning, leadership and change inside a major Toronto hospital, then served as Director of HR / Chief Human Resource Officer for a large Canadian municipality and a pan-Canadian charity. In the municipality, that meant labour relations, workforce strategy and large-scale change across a unionized public-service workforce. I coach from the inside of these conditions, not from a textbook about them.
Most engagements start and stay with me, confidential, unhurried, and built around the actual conditions you're leading in. When a piece of work calls for a second coach, a clinical specialist, or a facilitator with a specific sector lens, I bring in trusted associates I've worked alongside for years. You'll always know who's in the room and why.